Last Updated: 26th May, 2024

RplyAI ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered comment generation tool for social media engagement through a browser extension ("Service"). By using RplyAI, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

When you register for an account or use our Service, we may collect personal information, including but not limited to:

Name
Email address
Payment information
Social media account information (if you choose to connect these accounts)

1.2 Usage Data

We may collect information about your use of the Service, including:

IP address
Browser type
Device type
Pages visited
Time spent on pages
Referring URLs

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.

2. How We Use Your Information

2.1 To Provide and Maintain the Service

We use your information to provide, maintain, and improve our Service, including to process transactions, authenticate users, and ensure the security of our Service.

2.2 To Communicate with You

We use your personal information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any or all of these communications by following the unsubscribe link or instructions provided in any email we send.

2.3 To Improve Our Service

We use the information we collect to understand how our Service is used and to improve its functionality and user experience.

2.4 To Enforce Our Terms and Policies

We may use your information to enforce our Terms of Service and other policies.

3. Sharing Your Information

3.1 Third-Party Service Providers

We may share your information with third-party service providers to perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

3.2 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 With Your Consent

We may disclose your information for any other purpose with your consent.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Third-Party Links

Our Service may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: me<at>nikunjthakkar.com
Address: Upsurge Ventures, N 16, Nandanvan 5, Ahmedabad, Gujarat, India - 380 015.
Phone: +91 90162 11300

Thank you for trusting RplyAI with your social media engagement needs. We value your privacy and are committed to protecting your personal information.

This policy is subject to change. We will notify users of any changes by updating the policy on our website. Please review this policy periodically to stay informed of any updates. Your continued use of RplyAI after any modifications to this policy will constitute your acknowledgment and acceptance of the modified terms.