Cancellation & Refund Policy
Last Updated: 26th May, 2024
Welcome to RplyAI, an innovative tool designed to generate AI-powered comments for social media engagement through a browser extension. We strive to provide excellent service to our users, and we value your satisfaction. Please read our Cancellation and Refund Policy carefully to understand your rights and our obligations.
1. Subscription Cancellation
1.1 Cancellation Policy
Users can cancel their RplyAI subscription at any time through their account settings. Once you cancel your subscription, the current subscription will remain active until the end of the current billing period.
1.2 No Partial Refunds
RplyAI does not offer partial refunds for subscriptions. If you cancel your subscription, you will retain access to the service until the end of the current billing cycle, but no refunds will be issued for the remaining period of the subscription.
1.3 How to Cancel
To cancel your subscription, please follow these steps:
- Log into your RplyAI account.
- Navigate to the "Account Settings" section.
- Click on "Subscription" and select "Cancel Subscription."
- Follow the on-screen instructions to complete the cancellation process.
1.4 Confirmation of Cancellation
Once you have successfully canceled your subscription, you will receive a confirmation email. Please retain this email for your records.
2. Refund Policy
2.1 No Refunds
RplyAI operates on a no-refund policy. Once a subscription payment has been processed, it is non-refundable. This includes annual and monthly subscriptions.
2.2 Non-Renewal of Subscription
If you cancel your subscription, it will not automatically renew at the end of the current billing cycle. You will not be charged for subsequent periods.
3. Exceptions
3.1 Service Interruptions
In the unlikely event of prolonged service interruptions caused by issues within our control, we may, at our discretion, provide a prorated refund or extension of service. These exceptions are handled on a case-by-case basis.
3.2 Billing Errors
If you believe there has been an error in billing, please contact our support team at [Support Email] within 30 days of the billing date. We will investigate and, if necessary, correct any errors promptly.
4. Contact Information
If you have any questions or concerns about our Cancellation and Refund Policy, please contact us:
- Email: me<at>nikunjthakkar.com
- Address: Upsurge Ventures, N 16, Nandanvan 5, Ahmedabad, Gujarat, India - 380 015.
- Phone: +91 90162 11300
We are committed to providing a transparent and fair policy for all our users. Thank you for choosing RplyAI for your social media engagement needs.
This policy is subject to change. We will notify users of any changes by updating the policy on our website. Please review this policy periodically to stay informed of any updates. Your continued use of RplyAI after any modifications to this policy will constitute your acknowledgment and acceptance of the modified terms.